Job Description
Job Description
- Perform tasks related to the accurate and timely processing of applications from international and domestic candidates and registrants.
- Complete registration and recognition workflows, through the assessment, verification, and processing of the necessary checks in line with NMBI rules and policies.
- Ensuring that adequate and proper registration records are maintained and ensure the accuracy reliability and integrity of the records are maintained.
- Identify and escalate operational and quality issues to the relevant managers. Process applications in line with the departmental KPIs.
- Participate and positively contribute to the ongoing development of the online registration system.
- Participate in registration projects, policy development, quality assurance processes, and other such initiatives.
- Engage and positively contribute to the work of a high performing team with changing workflows.
- Provide excellent standards of service to all internal and external stakeholders.
- Contributing to the development and implementation of service processes, procedures, and controls within the Department.
- Implement and operate all Quality Assurance structures and measures.
- Be an enthusiastic self-starter who can use your initiative and work under minimal supervision.
- Be a team player who works collaboratively with others, showing a willingness to continually develop your levels of knowledge
Qualifications & Experience
- Excellent working knowledge of MS Office includes advanced level skills in MS Teams, Outlook, Word and PowerPoint and at least intermediate level skills in Excel.
- An ability to analyse critically and assess information.
- Excellent writing skills.
- Well-developed interpersonal skills with the ability to engage effectively and appropriately with relevant stakeholders.
- Willing to take on the responsibilities associated with the role to include delegation/monitoring of workloads using own initiative and offer for new ideas.
- Be solution orientated with ability to contribute to change initiatives positively.
- Ability to work within a team environment and be self-motivated.
- An understanding of the current legislative framework for the regulation and registration of nurses and midwives in Ireland.