Job Description
· Overall
responsibility for managing the IT programme, structure, strategy, and
approach, including the programme plan and interdependencies.
responsibility for managing the IT programme, structure, strategy, and
approach, including the programme plan and interdependencies.
· Work
with business units and internal and external stakeholders in the
implementation of innovative,
efficient IT systems and technologies.
· Manage and direct the IT team.
· Ensure a Disaster Recovery Plan is in place, tested and supported.
· Monitor on-going compliance with GDPR.
· Align IT delivery plans with annual business plans and agree solutions,
outcomes, and timelines for individual projects.
· Manage third-party and supplier relationships to ensure delivery across
the IT programme, including any conflicts which may arise.
· Manage and maintain the ICT budget, ensuring best value and keeping
within agreed budget parameters.
· Provide direction for all IT programme level risks and issues, including data access policies and information
security.
· Put in place and maintain up-to-date IT security across all aspects of
the IT infrastructure and broad technology landscape.
· Maintain up-to-date IT policies and associated procedures.
· Define, implement, and manage the programme governance arrangements to ensure that
effective financial control, reporting, and communication systems are in place.
· Maintain, manage, and develop the IT infrastructure, digital, mobile and
web platforms.
· Plan and oversee the research, evaluation and integration of new
technology, systems development methodologies, data administration, capacity
planning training and technical support.
· Actively keep abreast of developments in technology and advise
colleagues of opportunities for development of services.
· Assist in the implementation of industry best practices for project management
structures, methodologies and project governance models as required and prepare
/ oversee the preparation of project plans and schedules for technical systems
development and manage projects in line with budgets and timelines.
· The IT Manager is expected to report on all matters which come within
his/her remit and to contribute actively to all matters coming within the remit
of the Board, and undertake other duties as directed by the Head of Operations.
with business units and internal and external stakeholders in the
implementation of innovative,
efficient IT systems and technologies.
· Manage and direct the IT team.
· Ensure a Disaster Recovery Plan is in place, tested and supported.
· Monitor on-going compliance with GDPR.
· Align IT delivery plans with annual business plans and agree solutions,
outcomes, and timelines for individual projects.
· Manage third-party and supplier relationships to ensure delivery across
the IT programme, including any conflicts which may arise.
· Manage and maintain the ICT budget, ensuring best value and keeping
within agreed budget parameters.
· Provide direction for all IT programme level risks and issues, including data access policies and information
security.
· Put in place and maintain up-to-date IT security across all aspects of
the IT infrastructure and broad technology landscape.
· Maintain up-to-date IT policies and associated procedures.
· Define, implement, and manage the programme governance arrangements to ensure that
effective financial control, reporting, and communication systems are in place.
· Maintain, manage, and develop the IT infrastructure, digital, mobile and
web platforms.
· Plan and oversee the research, evaluation and integration of new
technology, systems development methodologies, data administration, capacity
planning training and technical support.
· Actively keep abreast of developments in technology and advise
colleagues of opportunities for development of services.
· Assist in the implementation of industry best practices for project management
structures, methodologies and project governance models as required and prepare
/ oversee the preparation of project plans and schedules for technical systems
development and manage projects in line with budgets and timelines.
· The IT Manager is expected to report on all matters which come within
his/her remit and to contribute actively to all matters coming within the remit
of the Board, and undertake other duties as directed by the Head of Operations.
Key Systems
The main systems/applications used are the following:
· Registration platform – MS Dynamics CRM plus
Sitefinity CMS with The Portal Connector (TPC) to interface between Sitefinity
portal and MS Dynamics CRM. SaaS and PaaS based system.
· SAP Business One on SQL database
· MS Office 365
· MS Windows operating systems
· Watchguard firewall
· Manage Engine – helpdesk and network management
· Veeam backup
Savenet – secure file
transfer and online backups (SaaS)
transfer and online backups (SaaS)
Requirements
The successful
candidate will have the following essential skills, qualification(s) and
criteria.
· Bachelors Degree in Computer
Science or a related IT Discipline.
· Minimum
of 5 years IT management experience.
· IT
expert with excellent working knowledge of the full MS Office Suite.
· Well-developed
interpersonal skills with the proven ability to engage effectively and
appropriately with registrants, applicants, and other external stakeholders.
· Willing
to take on the responsibilities associated with the role to include
delegation/monitoring of workloads using own initiative and offers for new
ideas.
· Be
solution orientated with ability to positively contribute to change
initiatives.
· Ability
to work within a team environment and be self-motivated.
· A
strong capacity for strategic thinking and an ability to plan and organise work
to achieve results within tight deadlines, focusing on priorities and
objectives with a clear sense of direction.
· Proven
experience of staff management.
· High
level project management experience with continuous process improvement
experience.
· Excellent
communication and interpersonal skills.
· Ability
to respond to a complex and busy working environment.
Experience
of managing a significant workload.
Science or a related IT Discipline.
· Minimum
of 5 years IT management experience.
· IT
expert with excellent working knowledge of the full MS Office Suite.
· Well-developed
interpersonal skills with the proven ability to engage effectively and
appropriately with registrants, applicants, and other external stakeholders.
· Willing
to take on the responsibilities associated with the role to include
delegation/monitoring of workloads using own initiative and offers for new
ideas.
· Be
solution orientated with ability to positively contribute to change
initiatives.
· Ability
to work within a team environment and be self-motivated.
· A
strong capacity for strategic thinking and an ability to plan and organise work
to achieve results within tight deadlines, focusing on priorities and
objectives with a clear sense of direction.
· Proven
experience of staff management.
· High
level project management experience with continuous process improvement
experience.
· Excellent
communication and interpersonal skills.
· Ability
to respond to a complex and busy working environment.
Experience
of managing a significant workload.