Job Description


We are seeking a Quality Assurance Compliance Specialist to join the Central Quality Systems and Compliance team. This role will interface globally with users across Global Operations, Country Operations, Research & Development, IT and Quality Operations to support execution and monitoring of the enterprise Quality Management System (QMS) governing Deviation, CAPA and Change Control.

Principal Responsibilities

• Assist global GxP business partners with the creation, review, approval and closure of deviations, investigations, CAPAs, change controls and associated quality risk assessments in compliance with internal and external requirements.

• Create and deliver QMS training (process and technical).

• Create and update QMS procedural documentation and work instructions.

• Extract and compile QMS data into reports for metrics and analysis.

• Develop and maintain strong relationships with global GxP stakeholders to establish communication channels for feedback and enhanced process understanding.

• Lead and participate in internal forums, for example, Change Control Review Board, CAPA Review Board and Communities of Practice.

• Completion of assigned projects and participation on global and local project teams, supporting delivery on time and in full.

• Proactively identify risks, trends & opportunities and support continuous improvement of global QMS processes and associated systems.

• Participate in inspection readiness activities and internal/external audits and inspections.



• 7 years’ + experience in Quality within the pharmaceutical industry.

• Prior experience in a Global QA role strongly preferred.

• Able to plan, prioritize and manage workload and manage to shift priorities to ensure commitments are met.

• Demonstrated critical thinking and problem-solving skills.

• Direct experience with development and approval of deviations, CAPAs and Change Controls.

• Knowledge of global GCP, GLP, GVP, GMP and GDP requirements for quality systems, medical devices and combination products.

• Excellent written and verbal communication skills.

• Direct experience with TrackWise desired.


• Bachelor’s degree in a technical or life sciences discipline (Chemistry, Biology, Biotechnology)